Customer Service Representative

About the Opportunity

We have an exciting opportunity for a Customer Service Representative to join our team in one of the most dynamic engineering fields of Fluid Power.

You role will be responsible for providing sales and administrative support to Berendsen’s nationwide branch network.

This is a PART TIME role, Monday to Friday working 9:30am to 2:30pm, with the possibility of progressing to full-time in future.

You can be based in either our Sydney Head Office (Seven Hills, soon relocating to Norwest) or in our Newcastle Branch.

You will be joining a successful and supportive team, providing professional and friendly service to a range of customers and colleagues.

Your tasks will include:

• Provide internal support for the Sales Team by generating quotations, sales orders, purchase orders, invoices and shipping documentation.
• Liaise with customers, suppliers and internal stakeholders.
• Provide administrative support across the national branch network.
• Assist customers with product selection by interpreting catalogues and product information.

Why Berendsen Fluid Power?

• At Berendsen, we invest in you by providing comprehensive training and support to ensure your success.
• Enjoy being part of a friendly and experienced team.
• Work for an industry leader – we are at the forefront of hydraulic technology.
• Career development - we are a growing business, and with that comes opportunity.

About You

• Possess a genuine passion for providing exceptional customer service.
• Sales experience.
• Enthusiastic about learning and embracing challenges.
• Strong written and verbal communication skills.
• Able to work autonomously as well as part of a team.
• Organised and diligent with excellent attention to detail.
• Enjoy developing and maintaining internal and external stakeholder relationships.
• Committed, with a desire to grow and develop a long-standing career within the Berendsen business.

What's in it for you?

This is an exciting opportunity to forge a rewarding, long term career within a growing and progressive business that offers career opportunities as you grow and develop your skill set.

You will also have access to our employee benefits program, offering salary packaging options, novated leasing, discounts at everyday stores and much more!

About Us

Berendsen Fluid Power is Australia's largest, locally owned hydraulic company operating hydraulic sales and service branches spanning the country.

We have our customers covered with a wide range of fluid power products, hydraulic service and repair facilities, hydraulic system solutions, as well as our own range of manufactured cylinders and power units.

Berendsen Fluid Power is part of Questas Group. Questas Group operates throughout Australia with 850+ employees over 35 sites. We are a group of diverse companies providing design, sales, retail, service & repair, installation & commissioning and large-scale projects across hydraulic and flow control industrial sectors.

Questas is committed to fostering a diverse, inclusive workplace and ensuring everyone goes Home Safely Every day.